Privacy Policy
Last updated: October 8, 2026
This Privacy Policy describes how DrMortgageUSA, operated by Dennis Ross (NMLS #2018381), collects, uses, and shares information when you visit drmortgageusa.com or interact with our content and services.
Information We Collect
We may collect the following types of information:
- Contact information - name, email address, phone number, and similar details you provide when submitting a form or requesting a consultation.
- Loan inquiry information - property type, estimated credit score, income range, and other details needed to discuss mortgage options.
- Usage data - pages visited, time spent on the site, browser type, and device information collected automatically via standard web analytics tools.
- Social media interactions - comments, messages, or keyword responses you submit through Instagram, Facebook, or ManyChat automations.
How We Use Your Information
- To respond to mortgage inquiries and provide loan guidance.
- To follow up on consultations and pre-approval requests.
- To send educational content, rate updates, and relevant mortgage information you have opted into.
- To improve our website and content based on usage patterns.
- To comply with applicable mortgage licensing and regulatory requirements.
Information Sharing
We do not sell your personal information. We may share your information with:
- Mortgage lenders and wholesale partners as needed to process a loan application you have initiated.
- Service providers who assist with website hosting, CRM, email delivery, or analytics - bound by confidentiality agreements.
- Regulatory or legal authorities when required by law.
Advertising
We use the Meta Pixel on this website to measure the effectiveness of our advertising on Facebook and Instagram. This technology allows us to understand how visitors interact with our site after seeing an ad. Meta may use this data in accordance with their own Privacy Policy. You can opt out of interest-based advertising through Your Ad Choices.
We also use Google Ads tags to measure advertising interactions, including application-link clicks, phone-link clicks, and received inquiry forms. A link click does not confirm that a call connected or a mortgage application was completed. Google describes its use of this information in How Google uses information from sites or apps that use its services.
Our lead forms can include campaign labels (UTM parameters), Google advertising click identifiers, the landing-page path, and the referring website's origin. We use this information with the inquiry to understand which sources bring visitors to our website. The campaign context does not include a full referring URL or arbitrary query parameters. Contact details entered in a form are sent in the submission body, not added to a confirmation-page URL.
Cookies
Our website uses cookies to improve functionality and analyze traffic. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.
For campaign context, we use session storage with a 30-minute inactivity limit within the browser tab. This campaign-context collection is disabled when the browser signals Global Privacy Control or Do Not Track. Those signals do not, by themselves, describe or control every third-party advertising cookie on the site. Blocking session storage or advertising scripts does not prevent the current inquiry forms from submitting.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described above, comply with legal obligations, and resolve any disputes. Loan application records are retained in accordance with federal and state mortgage regulatory requirements.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at the information below.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Dennis Ross, Mortgage Loan Originator
NMLS #2018381 | Home 1st Lending
Email: dennis@drmortgageusa.com
Website: drmortgageusa.com